At KeepFeel, we are committed to delivering high-quality products and ensuring complete customer satisfaction. To support this commitment, we offer a Lifetime Warranty and a Satisfaction Guarantee for all purchases made through our official website.
Satisfaction Guarantee
If you're not completely satisfied with your KeepFeel product, you can contact our customer service team for assistance within 60 calendar days from the purchase date.
- Eligibility: This guarantee only applies to products purchased directly from KeepFeel.com.
Lifetime Warranty
We proudly offer a Lifetime Warranty for all KeepFeel products when used according to the intended purpose. This warranty covers any defects in material or workmanship. If your product has a defect, we will repair or replace it free of charge.
- Warranty Period: Lifetime warranty is valid as long as the product is used as intended and remains in its original condition.
- Warranty Coverage: This warranty covers defects in materials and craftsmanship under normal use.
- Exclusions: The warranty does not cover damage due to misuse, accidents, modifications, or improper maintenance.
Warranty Conditions
- Authorized Sellers Only: This warranty applies only to products purchased directly from KeepFeel.com or authorized sellers. Products purchased from unauthorized sources are not covered.
- Warranty Claims: To make a claim, please contact our customer service team. We may require proof of purchase and images or videos showing the defect.
Additional Information
- This warranty is limited to repair or replacement and excludes incidental or consequential damages.
- Some regions may have laws that differ from this policy. You may have other legal rights, which vary by state or country.
- This warranty does not apply to items that have been damaged through misuse, modifications, or unauthorized repairs.
Thank you for choosing KeepFeel. We value your trust and are here to help ensure your product performs as expected, offering you the best experience for years to come.